01
— OVERVIEW
Overview
This policy describes how Hytron Network Services Limited ("Hytron") collects, uses, stores, and protects your personal information. Hytron values your privacy and uses your data only as necessary.
PRIVACY
EFFECTIVE 2026 / 05
Privacy policy
Hytron values your privacy. This policy describes how we collect, use, store, and protect your data.
02
— ABOUT US
About Us
Hytron is a Hong Kong-headquartered network infrastructure provider offering enterprise IP Transit, Colocation, Cloud, and DDoS protection. This policy applies to all Hytron services and websites.
03
— INFORMATION WE COLLECT
Information We Collect
We collect: (1) information you provide — name, company, email, phone, message content, contract details; (2) service usage data — BGP session state, traffic stats, incident records; (3) technical data — IP address, browser type, access time.
04
— HOW WE USE INFORMATION
How We Use Information
Collected information is used to: (1) provide and maintain services, respond to enquiries and support requests; (2) send service notifications, maintenance announcements, incident reports; (3) improve service quality and security; (4) meet legal obligations and prevent abuse.
05
— SHARING & THIRD PARTIES
Sharing & Third Parties
Hytron does not sell your personal data. We share information only: (1) with upstream providers and datacenter partners necessary for service delivery; (2) for legal obligations or lawful government requests; (3) to prevent abuse or protect network security. All third parties are bound by confidentiality.
06
— DATA SECURITY
Data Security
We employ industry-standard technical and organisational measures to protect your data — including encrypted transmission, access controls, periodic security audits. While we strive to protect data, no method guarantees 100% security.
07
— YOUR RIGHTS
Your Rights
You have the right to: (1) access data we hold about you; (2) request correction of inaccurate data; (3) request deletion (within contractual obligations); (4) object to specific processing; (5) receive a copy of your data. Contact [email protected] to exercise these rights.
08
— DATA RETENTION
Data Retention
We retain data only for necessary periods: contact data for 7 years post-contract (accounting / legal); service logs typically 90 days; incident records 1 year; website logs 30 days.
09
— COOKIES & ANALYTICS
Cookies & Analytics
This site uses essential cookies to maintain basic functionality. If analytics (Google Analytics or Plausible) are used, data is collected anonymously and cannot identify individual users. You may disable cookies in your browser.
10
— POLICY UPDATES
Policy Updates
This policy may be updated periodically. Material changes will be notified by email 30 days before taking effect. Latest version always at hytron.io/privacy/.
11
— CONTACT US
Contact Us
For questions about this policy or to exercise your rights, email [email protected]. We will respond within 30 days.